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ISS provides Intelligence, Surveillance and Reconnaissance operational support and for backend support systems for DoD and the Intelligence Community. C4 support offerings are described within our other services. Collection Management Subject Matter Experts enable effects-based intelligence collection to be synchronized across national and tactical theater assets to maximize asset allocation with higher fidelity results and directly aid operational planning and execution. ISS provides technical and functional expertise across a broad spectrum of intelligence disciplines to support the military and Intelligence Community with the collection of vital information necessary for national defense.

Our Incident Response team consists of certified computer forensics personnel who enact the Incident Response playbook. We use an enterprise-grade digital forensic software suite to perform detailed Digital Forensics and Incident Response (DFIR) activities on either suspect or known compromised RDT&E systems (Windows, Mac, Linux, etc.). Encompassing SANS and NIST guidance, we ensure our investigations are complete while also facilitating seamless engagement with law enforcement and other entities for Digital Forensics and Incident Response (DFIR). We generate written incident and forensic reports, assist law enforcement and other government entities with distributing, receiving and analyzing digital evidence and forensic data, and provide briefings on evidence examination and analysis results. 

We have extensive experience in identifying and fixing weaknesses of the system’s defenses.
Uncovering and repairing vulnerabilities are critical for ensuring data integrity and protection. We use scanning tools to analyze the WAF for intrusion handling. Our cyber experts use both static analysis and dynamic analysis scanning to uncover vulnerabilities of web application firewalls (WAF) and to patch these vulnerabilities and fine-tune security policies.

Educating the workforce on the use of technology and business processes increases efficiency and contributes to success. ISS trainers provide a range of goal-oriented, hands-on training solutions designed specifically to meet your mission requirements. Training options include on-site, virtual classrooms, self-paced online courses, and multimedia formats. Our trainers provide curriculum development and courseware material tailored to the needs of your organization.

With decades of experience, our system integrators customize, configure and install COTS and GOTS applications and computing systems into existing architectures to create interoperable solutions that meet your business requirements. Our platform and technology engineering experts integrate subsystems and applications to create a system that allow you to scale solutions and leverage emerging technologies.

ISS ensures program success and on-time delivery through performance, cost, schedule, and quality control tools that provides accountability and enables continuous improvement as part of our ISO 9001 process framework. We establish quality metrics based on program objectives and measure performance throughout the project lifecycle. Customer satisfaction is achieved through candid and forthright communications to mitigate risk and meet mission objectives.

The integrity, availability and confidentiality of your data is critical. ISS has the expertise to ensure your data is protected while at rest, in use and during transmission. Our DoD IT Security DITSCAP and DIACAP experts protect against potential security risks and vulnerabilities by reducing exposure to malicious and unintentional exploitation. Risks are mitigated by action plans developed based on Vulnerability Assessments, Threat Analyses, implementation of IT governance, and enforced through auditing and compliance.

ISS develops, customizes and integrates disparate software to meet the needs of business. Our highly experienced development teams use industry best practices and ISO-based support processes to provide secure software solutions designed specifically to support and automate your business processes. Solutions are tailored to your architecture and are designed to be integrated and fully interoperable with mission critical systems to produce results that empower the enterprise.

ISS provides Tier I, Tier II and Tier III Helpdesk and User Support for software, hardware, networking, and peripheral devices. We place certified engineers at the right level with senior engineers where you need them the most to reduce incident resolution time while increasing incident response capacity. Helpdesk solutions are based on our ISO/IEC 20000 certified processes to support quality measurements, improve the user’s experience and provide the best-value solution for our clients.

National security and economic success depend on an organizations ability to protect data using safe security techniques to minimize internal and external threats. Our certified Information and Cyber Security experts utilize Vulnerability Management and Remediation tools and Intrusion Detection and Prevention Systems to enable your organization to achieve and maintain compliance with FISMA and DIACAP regulations. ISS protects the confidentiality and integrity of your data while maintaining the availability of mission critical data and services.