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AGM Helpdesk
Location: Sierra Vista, AZ
Information Systems Solutions (ISS) is looking for a candidate to provide Help desk support for a U.S. Army Customer. The selected candidate will provide support for the Army’s CAC PKI system. You will perform routine helpdesk functions to assist customers with the use and application of the PKI infrastructure. This is an incredible opportunity for someone who wants to start their career in Information Technology.
Specific duties include, but are not limited to the following:
- Troubleshoot end user PKI installations
- Process, track, and manage account documentation
- Interact with users and evaluate vendor products
- Track hardware and software, coordinate installation and provide backup recovery
Why Work For ISS?
At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings to foster camaraderie within the company. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements:
Clearance Level
- Secret
Education
- AA/AS or equivalent experience
Certifications (IAT Level II)
One of the following:
CySA+
Security+
CCNA – Security
GICSP
GSEC
SSCP
Required Skills
- 0-2 years of experience in help desk support and IT
Desired Skills
- MCP or other related Microsoft certification
- Computing environment certification
Frequency Manager
Location: Fort Rucker, AL
Information Systems Solutions (ISS) is looking for a Frequency Manager. The selected candidate will be responsible for managing and coordinating the use of the radio frequency spectrum for government operations. This includes allocating frequencies, ensuring regulatory compliance, preventing interference, and supporting the operational needs of various government agencies, particularly in defense, emergency services, and public communications.
Specific job duties include:
· Manage frequency assignments and allocations in accordance with national and international regulations.
· Coordinate spectrum usage with military, civil, and emergency service stakeholders.
· Monitor spectrum usage to detect and resolve interference issues.
· Develop and implement spectrum plans to support operational, tactical, and strategic communications.
· Liaise with regulatory bodies (e.g., the Federal Communications Commission or national spectrum authorities) on licensing and policy matters.
· Support spectrum coordination for exercises, events, or emergency situations.
· Maintain accurate frequency databases and documentation.
· Analyze future spectrum needs and make recommendations for planning and policy development.
· Ensure compliance with international agreements (e.g., ITU regulations).
· Provide technical guidance and training on spectrum management tools and procedures.
100% onsite
Why Work for ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements:
Clearance Level:
· Secret
Certifications:
IAT Level II:
One of the following:
· CCNA-Security
· GICSP
· GSEC
· Security+ CE
· SSCP
AND
Spectrum XXI Certification, or completion of Electromagnetic Spectrum Manager (25E) Course, or similar experience
Required Skills:
· Bachelor’s degree in telecommunications, electrical engineering, information technology, or a related field
· At least 3-5 years of experience in spectrum management, radio communications, or frequency planning.
· Familiarity with national and international spectrum regulatory frameworks.
· Knowledge of radio frequency propagation, signal behavior, and radio equipment.
· Experience in using spectrum management tools and databases (e.g., SPECTRUM XXI, PR-200, Spectrum Guard Pro).
Information System Project Architect
Location: Suffolk, VA
Information Systems Solutions (ISS) is looking for an Information System Project Architect to support the JS J7 Joint Training DevSecOps pipeline core infrastructure and data center in Suffolk, VA. The selected candidate will be responsible for supporting the Deputy Directorate, Joint Training (DDJT) and leading the design and development of technology-based solutions. This role requires a blend of technical expertise and project management skills to ensure that the project is completed on time, within budget, and to the required quality standards.
This role is 100% onsite.
Specific duties include, but are not limited to the following:
Solution and System Design: Take charge in leading the practice of designing, describing, documenting, and managing the engineering of technology to solve specific business problems.
Technical Vision and Strategy: Develop the overall technical strategy for solving complex challenges, which involves a deep analysis of the customer’s existing technology environment and mission objectives.
Stakeholder Communication: Act as a liaison between technical and non-technical stakeholders, ensuring all parties are informed and their requirements are met.
Technology and Project Constraints: Select the appropriate technology stack for a project while accounting for constraints such as scope, cost, and time.
Project and Team Management: Develop detailed project plans and manage the project’s budget, schedule, and resources. Provide technical leadership and guidance to cross-functional teams throughout the project lifecycle.
Risk Management and Compliance: Identify and mitigate potential project risks. Ensure developed solutions comply with non-functional requirements such as security, scalability, and performance.
Analysis and Documentation: Analyze customer needs and software requirements to determine feasibility of product design. Document and share best practices and knowledge for new solutions.
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements:
Clearance Level:
TS/SCI clearance
Certifications (IAT Level II):
One of the following:
· CCNA-Security
· GICSP
· GSEC
· Security+ CE
· SSCP
And
· RHCSA Red Hat Certified System Administrator (preferred)
· RHCDS Red Hat Certified Data Center Specialist (preferred)
And
· Functional area certification (required prior to start date)
Technical Skills:
- System and Software Architecture: Proficiency in high-level and low-level system design, software architecture patterns, and both monolithic and distributed architectures.
- Programming and Databases: Familiarity with programming languages, frameworks, and both SQL and NoSQL databases.
- APIs and DevOps: Understanding of API design, DevSecOps principles, CI/CD pipelines, and automation tools.
- Security and Networking: Strong knowledge of cybersecurity principles, network protocols, and security best practices.
Project Management Skills:
- Planning and Organization: Ability to develop comprehensive project plans and manage resources effectively.
- Budget and Risk Management: Experience managing budgets and identifying and mitigating project risks.
- Methodologies: Familiarity with traditional (e.g., Waterfall) and agile (e.g., Scrum, XP) methodologies.
Soft Skills:
- Communication: Excellent verbal and written communication skills.
- Analytical and Problem-Solving: Strong ability to analyze business needs and solve complex technical challenges.
- Leadership and Teamwork: Ability to lead, motivate, and collaborate with diverse teams.
- Business Acumen: Understanding of business goals and aligning technical solutions accordingly.
Qualifications:
- Bachelor’s degree in information technology, Computer Science, or related field.
- At least 5 years of experience with a master’s degree or 10 years with a bachelor’s degree in data design, in a consulting or internal role, defining IT strategy and architecture while mentoring staff and delivering high-quality, innovative simulation services.
- At least 5 years of experience related to DoD major systems or programs.
Technical Program Manager
Location: San Diego, CA
Salary Range: $120,000- 130,000
Information Systems Solutions (ISS) is seeking an experienced Technical Program Manager to lead the delivery of an enterprise IT services contract.
The Technical Program Manager will act as the primary interface with the Government, providing technical, operational, and financial leadership to ensure successful execution. This role is responsible for driving program performance, ensuring compliance, managing staffing, maintaining a strong cybersecurity posture, and delivering high-quality services across cross-functional IT teams.
100% Onsite
Key Responsibilities
Program Leadership
- Serve as the primary Government point of contact
- Lead program execution and ensure performance against SLAs, KPIs, and mission objectives
- Ensure compliance with DoD/DON policies and RMF requirements
- Drive continuous service improvement
Technical Oversight
- Oversee enterprise IT operations and classified environments
- Lead cybersecurity efforts, including vulnerability management, STIG compliance, and POA&M tracking
- Direct RMF/A&A activities and incident response
Financial & Contract Management
- Manage cost, schedule, and performance
- Oversee staffing, forecasting, and funding execution
- Mitigate risks and support contract modifications
Team Leadership
- Lead and develop cross-functional IT teams
- Drive performance, workforce planning, and certification compliance (DoD 8570/8140)
Growth & Engagement
- Identify service improvement and growth opportunities
- Support capture efforts and maintain strong customer relationships
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements:
Clearance Level:
Secret
Required Qualifications:
- Bachelor’s degree and 5+ years of relevant experience
- Proven experience leading cross-functional teams and managing staff
- Strong program/project management, risk, and stakeholder management skills
- Experience with project planning, estimation, documentation, and implementation
- Proficiency with project management tools
Leadership & Management:
- Experience supervising teams, including staffing, performance management, and workforce development
- Ability to drive training, process adherence, and operational excellence
Additional Skills:
- Contract support, proposal development, and business growth experience
Preferred Qualifications:
- Master’s degree
- PMP certification
Apply for General Consideration
Location: Nationwide
Why Work For ISS?
At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements:
Please complete the following questionnaire for consideration.